NHS North East Leadership Academy

Supporting your leadership journey...

Primary Care

Never has there been a more important time for primary care to take a leading role in health and social care reform. With an increasing need to improve population health, working across traditional health and care boundaries, the complexities of a changing landscape with a population with increasingly complex needs and more!

The NHS is constantly evolving and over the coming years, some of the most wide-ranging changes will occur in primary care. Primary care includes the largest number of providers and accounts for the largest proportion of patient contacts with the NHS. To meet the needs of a changing population, adopt important innovations and redesign for greater sustainability, primary care teams across England will need to evolve the way they work. This is a leadership challenge of unprecedented scale and complexity which requires that primary care professionals are inspired, equipped and supported in leadership roles.

NELA offers specific programmes for those in primary care settings to encourage support and develop leadership and organisation development in primary care. Primary Care colleagues may also access the wide range of general programmes and events on offer.

NELA offer Primary Care – our approach

  • Underpinned by the National  Academy KPI’s for Primary care that prioritise support for newly formed Primary  Care Networks  (PCN’s)
  • Offers  alignment  to  the NHSE Primary Care Development Support Prospectus
  • Provides a diversity of offers to match level of individual or network development maturity
  • Events and programmes that:

Support the building of connections and networks – strengthening collaborative relationships

Provide time and space for participants to enable considered action

Facilitate increased self-awareness particularly relating to leadership and or change agent role

Support participants to understand and appreciate diversity and strengthen relationships

Are grounded in real work through connection of programme content and activity to shared endeavours, improvement projects and work streams etc.

Include  relevant and accessible content that participants may readily put into practice.



Event / Programme


Booking Status/ Dates

Incubator Programme for PC Networks





A five session programme targeted at teams/alliances leading the PCN agenda in their locality to support PCN formation and progression.

More information can be found here.



Commenced 7th January 2020

For expressions of interest in future programmes please contact mandi.sherlockstorey@nhs.net



Alumni Breakfast Bite Events



Regular two hour early morning sessions that offer brief, topical inputs such as tools, models or expert presentations combined with discussion, interaction and networking.


Personal resilience fitting our own oxygen mask first

11th February 2020



Introduction to Coaching and Mentoring





A one day manager as Coach programme and a two day Coaching and Mentoring programme for those who would like to explore further how coaching and mentoring may support their role in managing and leading change in their primary care setting.



Primary Care manager as coach

Two day Developing Coaching and mentoring in Primary Care Settings

30 & 31st March 2020

You can express your interest here: cddatr.NELAcademy@nhs.net


Leadership Fundamentals for Primary Care



A one day introduction to leadership programme for those in primary care settings who may be relatively new in a managing/leading role or who wish to explore the area further


Coming soon :

2nd April 2020

13th May 2020

Mary Seacole Local (MSL) for Primary Care




A blended learning programme involving on line learning and 3 face to face workshops over 6 months




  • 13th February 2020 Briefing Session (12.30pm - 3.00pm)
  • 25th March 2020 – Workshop 1 (9pm - 5:00pm)
  • 13th May 2020 - Workshop 2 (9:00pm - 5:00pm)
  • 22nd July 2020 - Workshop 3 (9:00am - 5:00pm)

Venue TBC

You can express your interest here: cddatr.NELAcademy@nhs.net

Practice Manager Development programmes














A three tiered programme offer is available from new/aspirant to those with significant experience and fulfilling a more strategic role. All programmes consist of four one day modules spread over 4-6 months

Please visit our Practice Managers page for more info 











Tier 1 – Holiday Inn, Gosforth

Commenced 25th November 2020

Tier 1 previous programme overview can be found here.

Tier 2 Palatine House, Durham

Commences  May 2020

Tier 2 previous programme overview can be found here.

Tier 3 (venue TBC)

Commences April 2020

Tier 3  programme overview can be found here

You can express your interest here: cddatr.NELAcademy@nhs.net




Supporting change in primary care settings developing participatory approaches






A one day introductory programme to enable those who are involved in supporting change and transformation in primary care settings for whom an understanding of an OD approach would be beneficial e.g. Practice managers, CCG colleagues and others who find themselves in a formal or informal change and transformation facilitation role.



You can express your interest here: cddatr.NELAcademy@nhs.net







Triumvirate Programme




A 6 day programme which is spread over a period of 4 months designed to enable a team of three multi- professional practitioners from a primary care practice to become a collaborative team of change agents.

More information can be found here



Bespoke support for primary care networks and Clinical Directors




Bespoke support such as facilitation of time outs or Strategy days, programmes of team coaching or tailored development programmes for Primary Care Network teams for example.


Contact Mandi Sherlock-Storey