NHS North East Leadership Academy

Supporting your leadership journey...

Primary Care

Never has there been a more important time for primary care to take a leading role in health and social care reform. With an increasing need to improve population health, working across traditional health and care boundaries, the complexities of a changing landscape with a population with increasingly complex needs and more!

The NHS is constantly evolving and over the coming years, some of the most wide-ranging changes will occur in primary care. Primary care includes the largest number of providers and accounts for the largest proportion of patient contacts with the NHS. To meet the needs of a changing population, adopt important innovations and redesign for greater sustainability, primary care teams across England will need to evolve the way they work. This is a leadership challenge of unprecedented scale and complexity which requires that primary care professionals are inspired, equipped and supported in leadership roles.

NELA offers specific programmes for those in primary care settings to encourage support and develop leadership and organisation development in primary care. Primary Care colleagues may also access the wide range of general programmes and events on offer.

Click here to view all of our upcoming events 

NELA offer Primary Care – our approach

  • Underpinned by the National  Academy KPI’s for Primary care that prioritise support for newly formed Primary  Care Networks  (PCN’s)
  • Offers  alignment  to  the NHSE Primary Care Development Support Prospectus
  • Provides a diversity of offers to match level of individual or network development maturity
  • Events and programmes that:

Support the building of connections and networks – strengthening collaborative relationships

Provide time and space for participants to enable considered action

Facilitate increased self-awareness particularly relating to leadership and or change agent role

Support participants to understand and appreciate diversity and strengthen relationships

Are grounded in real work through connection of programme content and activity to shared endeavours, improvement projects and work streams etc.

Include  relevant and accessible content that participants may readily put into practice

Event or programme



Booking status

Incubator Programme for PC networks

A five session programme targeted at teams/alliances leading the PCN agenda in their locality to support PCN formation and progression.

More information can be found here.


Commencing 7th January 2020


For expressions of interest please contact mandi.sherlockstorey@nhs.net


Alumni breakfast bite events

Regular two hour early morning sessions that offer brief, topical inputs such as tools, models or expert presentations combined with discussion, interaction and networking.

Leading and supporting change – how do you develop highly participatory approaches?

21st January  2020


Personal resilience fitting our own oxygen mask first 

11th February 2020

Introduction to Coaching and Mentoring

A one day manager as Coach programme and a two day Coaching and Mentoring programme for those who would like to explore further how coaching and mentoring may support their role in managing and leading change in their primary care setting.


Primary Care  manager as coach

 6th Jan 2020



Two day Developing Coaching and mentoring in Primary Care Settings

30 & 31st March 2020

Leadership Fundamentals for Primary Care

A one day introduction to leadership programme for those in primary care settings who may be relatively new in a managing/leading role or who wish to explore the area further

Coming soon :


13th May   2020


2nd  April 2020



Mary Seacole Local (MSL)  for Primary Care

A blended learning programme involving on line learning and 3 face to face workshops over 6 months

Commencing March/April 2020 TBC

Express interest here



Practice Manager Development programmes

A three tiered programme offer is available from new/aspirant to those with significant experience and fulfilling a more strategic role. All programmes consist of four one day modules spread over 4-6 months

Tier 1 previous programme overview can be found here.

Tier 1 currently not open


Tier 2 previous programme overview can be found here. Expressions of interest for the 2020 programmme here:



Tier 3 previous programme overview can be found here. Expressions of interest for the 2020 programmme here:



Supporting change in primary care settings developing participatory approaches

A one day introductory programme to enable those who are involved in supporting  change  and transformation in primary care settings for whom an understanding of an OD approach would be beneficial eg Practice managers, CCG colleagues and others who find themselves in a formal or informal change  and transformation facilitation role.

Coming soon :


March 2020

Leadership for Population Health programme

NELA are offering this programme in partnership with the Kings Fund. Whilst targeted at a wider audience than primary care, it is anticipated that some PCN Clinical Directors and leads will wish to take up a place.

Programme now closed for bookings

Bespoke support for primary care networks and Clinical Directors

Bespoke support such as facilitation of time outs or Strategy days, programmes of Team coaching or tailored development programmes for Primary Care Network teams for example.

Contact Mandi Sherlock-Storey