In partnership with AffinaOD and NHS England and Improvements- Leadership and Lifelong Learning Team
We bring you series of webinars on Reuniting As A Team After Covid-19
Objectives of the webinars
• Re-establish purpose, belonging and trust in your teams
• Recover lost ground in terms of effective team functioning
• Capture and build upon learning and innovation
A word from Professor Michael West:
"During the pandemic I have witnessed the extraordinary response from NHS staff and the emergence of effective team working, despite so many people redeploying, taking on entirely new roles or working in different ways.
But it’s not all hearts and roses. As teams come back together, many are struggling to make sense of different perspectives within the team, especially when the future is still so uncertain, people remain dispersed and governance is changing day-by-day.
Our knowledge of human behaviour, attachment and disruptions to relationships suggest the value of recognising the transitions that many individuals and teams will be making as they reunite and acknowledging some of the emotions and difficulties that go with them."
How can I support and reinvigorate my team as they reconnect?
Facilitated by AffinaOD Team Specialist, join us for series of webinars on Reuniting As A Team After Covid-19
Reunite around shared purpose and a new direction
On 9th September 2021 at 9.50am to 11.10am
Social psychologists have demonstrated the importance of shared purpose for preventing fractures or
fault lines in relationships within teams, especially when divisions occur, such as those between
redeployed staff, furloughed staff or those working on the frontline.
Take time out to reflect
On 13th September 2021 at 9.50am to 11.10am
All the evidence around team working suggests that creating space for teams to reflect on their goals,
strategies and processes (such as decision making and quality improvement) has a big impact on
productivity, effectiveness, innovation and team members’ wellbeing. The more difficult the
environment and the experiences within the team, the more important it is to take time out.
On 16th September 2021 at 9.50am to 11.10am
The need for belonging reflects our desire to feel and be connected to others – to feel valued,
respected and supported in teams and organisations and to care and be cared for in those contexts.
Research suggests that frequent contact, compassionate support, serving as a fair-minded ally,
treating all respectfully and inclusively and offering support all promote belonging.
On 22nd September 2021 at 1.50pm to 3.10pm
Managed well, the variation of experience and the multiple perspectives arising from the pandemic
can be harnessed by teams to improve services or ways of working. The challenge is to develop wider
understanding and tolerance within the team about their differences. It requires team members to
manage conflict and resentment quickly, transparently, ethically and courageously in the long term
interests of patients and service users.
on 30th September 2021 at 9.50am to 11.10am
Before the pandemic, most teams already worked virtually to some extent, but many now face the
prospect of long-term remote working with little or no face-to-face contact. Team members working
virtually must therefore make considerable extra effort to communicate both formally and informally.
On 7th October 2021 at 9.50am to 11.10am
The team’s sense of pride and identity is reinforced through ritual, celebration, humour and narrative.
This includes directing attention to how their work has made and now makes a positive difference to
patients and society. Notice and celebrate the positives, however small.