NHS North East and Yorkshire Leadership Academy

Supporting your leadership journey...

Meet Our Team

Clive Spencer

Director (North East, Yorkshire and The Humber)

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Clive Spencer - Close Up

Clive has over 20 years of management experience. He initially trained and qualified as an Industrial Engineer in the private sector and utilised these skills in the NHS in the north east and London holding posts in finance, HR/OD, training & development and senior operational management. These roles were punctuated with posts in regeneration for a local authority and as a self-employed management consultant.

Clive has extensive experience as a service improvement and organisational development practitioner and while working in a regional OD team (Learning Alliance) he trained over 1,000 NHS employees and assisted teams in over 80 organisations.

As a qualified executive coach and trained in psychometric techniques, he continues to practice in his current role as Director of the North East Leadership Academy.

Clive enjoys coaching a local youth football team and playing golf. Any spare time is spent being a financial advisor and chauffeur for his three children.


Mandi Sherlock-Storey

Head of Leadership – Transformation

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Mandi is a BPS Chartered and HCPC Registered Occupational Psychologist with over 20 years’ experience in the field of leadership and organisational development (OD) and coaching. She has worked with a diverse range of clients both public and private sector including, The House of Commons, various Housing Organisations and Local Authorities and Imperial College London.

Before joining NELA Mandi combined an academic career with business psychology consultancy. She has published work in the area of resilience in the context of organisational change and is a sought after speaker on the subject. Mandi is enthused by working collaboratively with clients to develop pragmatic and engaging interventions that make a real difference.

In her spare time she enjoys the countryside, wildlife and can often be spotted with a glass of red wine by a bird feeder!


Debby Whalen

Head of Leadership - Talent

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Debby Whalen

Debby joined the team in August 2018. Her background lies in nursing and she has worked in diverse areas including acute care, primary care and public health over the years. 

Most recently she worked for Tees, Esk and Wear Valleys NHS Foundation Trust in Organisational Development and Service Improvement roles, where she shifted to support teams to work together and deliver excellent services. She is accredited to work with the Healthcare Leadership Models, Insights Discovery and other 360° feedback tools.

Debby is excited about the opportunities to support staff and services across the NHS North East and National Leadership Academies.


Sarah Knowles

Joint Business Manager (North East, Yorkshire and The Humber)

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Sarah Knowles

After joining the NHS in 2006, Sarah worked first in project management at Newcastle upon Tyne Hospitals NHS Foundation Trust, and then at the North East Strategic Health Authority (SHA) within the leadership and talent management team.

Part of the Academy team since its establishment in 2010, Sarah leads on business management across the North East and Yorkshire including planning and performance, communications, governance and finance. She is a Healthcare Leadership Model 360 trainer and facilitator, coach, and MBTI Step 1 practitioner.

In her spare time Sarah enjoys painting, gaming and costal walks with her husband Jon and Border Collie Brody.


Claire Carrick

Programme Lead

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Claire joined the NELA team in March 2017 having previously worked in Health Improvement in the NHS for five years.

Claire is responsible for the Graduate Management Training Scheme (GMTS), supporting talented graduate trainees to become future leaders in the NHS. She is also responsible for the Academy’s Coaching and Mentoring Programme and supports the development of talent management across the region. Claire is a trained HLM Facilitator and is trained in using the MBTI Step I instrument.

Outside of work, Claire loves to be outdoors with her family, walking and cycling in the Lake District admiring the views. Claire is currently on maternity leave, returning in January 2021.


Kitty Haylock

Programme Lead

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Kitty - Close Up

Kitty joined the team in June 2018. She has a background in business psychology within the public and third sectors, and has a passion for positive psychology, wellbeing and resilience.

Kitty supports our GMTS, coaching & mentoring, leadership development and inclusion work streams. She is a coach and facilitator, and is qualified in Healthcare Leadership 360 feedback.

Outside of work Kitty loves to spend time with her family, cooking, eating and walking in the countryside.


Narinder Kaur

Leadership Development Co-ordinator



Narinder  has recently joined the team as a Leadership & Development Coordinator. She has been with NHS England/ Improvement for almost 5 years, predominantly working as a Personal Assistant to the Director of Workforce and OD within the NE&Y Regional team.

Narinder has a keen interest in Organisational Development and is looking forward to getting involved in the workstreams that the Leadership Lifelong Team offer.

Outside of work she loves spending time with her family and keeping active by going on walks with her Alaskan Malamute.


Jackie Kerr

Business Support Officer

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Jackie joined the NELA team in 2010 having previously worked in the financial sector as a senior customer service advisor. She is a trained Healthcare Leadership Model 360 feedback facilitator and staff support officer and is passionate about developing those around her. She has an NVQ Level 4 diploma in Business and Administration.

Jackie supports office management, diary management and events planning for the Academy and is responsible for the coordination, recruitment and marketing of regional programmes, whilst continuing to be the North East contact for national leadership development programmes.

Outside of work Jackie is a social butterfly and is never short of attending a party or two! 


Stephanie Wilton

Business Support and Performance Officer

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After working as a Nursery Practitioner for seven years, Stephanie joined the Academy as an apprentice in 2011 studying business and administration. Steph completed her Degree in Management with a first class honors, and is now working towards a Masters in Strategic Leadership and Management. Steph also won the student of the Year award whilst studying her BA (Hons) in Management.

Steph supports office management, diary management and events planning for the Academy, as well as supporting the Academy's business manager with finance, business planning and performance. She is also a trained Healthcare Leadership Model 360 feedback facilitator. 

In her spare time, Steph enjoys spending quality time with her husband and two children, going for long walks in the countryside. 


Ashley Sands

Leadership Development Administrator 

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Ashley joined the team in January 2019 after previously working for the County Durham Drug and Alcohol Service.

Ashley is responsible for administration and communications support to the team, as well as ensuring the smooth running of the academys one day workshops and programmes.

In her spare time she enjoys spending time with her family, visiting the Lake District and local beaches with her cockerspaniel Miles, and attending live music concerts.