NHS North East Leadership Academy

Supporting your leadership journey...

Date: 19 February 2019

Time: 09:30 AM to 05:00 PM

Duration: 7 hours 30 minutes

Venue: Palatine House, Belmont Business Park, Durham, DH1 1TW


System Leadership

Leadership Dimensions:


Are you a senior leader who is required to influence across boundaries or influence others to engage with change?

This event reflects an increasing need for NHS leaders to influence effectively, without authority, within a complex, integrated system, and cut across organisational and service boundaries. 

It is of particular interest if you are a senior leader who is required to influence across boundaries or influence others to engage with change. It will help you understand how to influence others including colleagues, suppliers, providers, patients, their families or commissioners.

By participating in this workshop you will be able to:

  • Enhance your personal influence through authentic presence and emotionally informed insight.
  • Explore the role of personal and collective conscience when influencing within a system.  
  • Explore the impact of hidden loyalties on your capacity to influence – understanding others’ perspectives.
  • Have robust conversations, without damaging relationships.
  • Apply social psychology to influence group behaviour.
  • Develop influence through building trusted relationships. 

As an interactive, practical and immersive session, you will spend most of your time applying robust science to real life influencing challenges. The event will feel like an applied workshop where you learn something new, refresh what you know and learn from colleagues.

This event is facilitated by Hazel Carter-Showell

Hazel is a founding Director of Carter Corson. With 18 years’ experience of leadership development and consultancy, Hazel is a graduate in business and psychology, Fellow of the CIPD with postgraduate qualifications in management learning and an expert in human behaviour at work. She has a track record of major transformation in high profile organisations, focusing on leadership, enhanced emotional intelligence, board behaviours and complex change. From a background in business turnaround and management development, Hazel brings a strong business focus to applied psychology. She is an experienced C-suite coach and the lead designer of Carter Corson’s leadership development programmes, for organisations such as Imperial College, the House of Commons, Unilever, Barclays, HSBC, National Assembly for Wales, Scottish Parliament, Sony Pictures, PwC, Ernst & Young, BNFL, BAE Systems, Aviva and the NHS locally, regionally and nationally. Hazel was a visiting lecturer in leadership at Manchester University and is a sought after public speaker. 

Hazel coaches Chief Executives and Chairs in private and public sector organisations, and she is currently coaching in NHS, not-for-profit and healthcare organisations, governmental bodies and the private sector.