Booking Terms and Conditions

We aim to offer as many high-quality development opportunities as possible to NHS employees across the north east.

No charge is made to participants* for any of these opportunities or events, however there is a cost to deliver each one. These costs are covered by the subscriptions of our partner organisations.

Our aim is to ensure value for money for our members’ subscriptions and maximise utilisation of programmes. 

Although free at the point of access, there is a cost per delegate for each event. If you cancel with less than 7 days’ notice it is unlikely that we will able to fill your place and this will result in a loss of NHS funding. All cancelled places and DNA’s are referred to your organisation.

A charge may also be made for delegates who do not attend without notice. If you are unable to attend your programme you can send a substitute delegate as long as they meet the programme criteria for the event. Where a programme requires full attendance over a series of workshops, attendance at all elements of these courses is expected. 

Cancellations should be made in the first instance by email at the first available opportunity. This can be followed up with a phone call if necessary, however email will considered as the formal notification in all circumstances. 

The Academy does recognise that there may be changes to an individual’s circumstances that could affect their ability to attend a programme and such circumstances will be considered on a case-by-case basis.

The Academy reserves the right to cancel an event should unexpected circumstances prevent the Academy from offering the event. The Academy will always endeavour to avoid such a circumstance and will provide as much notice of event cancellation as is permitted.

*Events are free of charge for NHS North East Leadership Academy partners. External delegates will be charged £50 per person.